[Winpcap-users] Cannot see adapter list---still not working!

[Gianluca Varenni]

We do not have an automated system to track bug reports.

Basically, your bug report is in our todo list. Loris or me will have a look at your problem within some days (I personally work on bug reports during the weekend).

Have a nice day
GV

  ----- Original Message ----- 
  From: Jim Matthews 
  To: winpcap-users at winpcap.org 
  Sent: Wednesday, March 15, 2006 3:11 PM
  Subject: Re: [Winpcap-users] Cannot see adapter list---still not working!


  Hello GV!

  Can you please help me with this? I have still not been able to fix my machine!

  I have already logged a bug report as you suggested and sent the requested files. How do I check the status of the bug report?

  Thanks,
  ~Jim

  Gianluca Varenni <gianluca.varenni at cacetech.com> wrote:
    Jim,

    can you please report a WinPcap bug as explained here http://www.winpcap.org/bugs.htm?

    My impression is that the "Symantec update" broke something, ! which kind of software is it? Firewall/antivirus?

    Have a nice day
    GV


      ----- Original Message ----- 
      From: Jim Matthews 
      To: winpcap-users at winpcap.org 
      Sent: Friday, March 03, 2006 12:22 PM
      Subject: [Winpcap-users] Cannot see adapter list


      Hello!
      -----------------------
      PROBLEM OVERVIEW
      -----------------------I am using Win 2000 SP4 machine with a "3Com 3C920 Integrated Fast Ethernet Controller(3C905C-TX)" and Winpcap 3.0. 
      - When I run "windump -d", it lists no adapters. 
      - Ethereal does not list the 3Com adapter either.
      - When I uninstall WinPcap 3.0 and install Winpcap 3.1, I see only a "Generic Dial-up Adapter".
      -If I go back to Winpcap 3.0, I dont see any adapters listed!

      Anyone know why this is happening and how to fix it?

      -----------------------
      ADDITIONAL DETAILS
      -----------------------

      Here are details of how all this started and all investigation details.

      - I was able to capture traffic with WinPcap 3.0 on the 3Com adapter.
      - There were some Symantec updates(anti-virus) pushed to my computer by my company. I am not sure if there were any further changes pushed during the same update.
      - After&nbs! p; a couple of days, I realized that I do not see any adapters in the ou! tput of "windump -d" or even  Ethereal.
      - I unisntalled Winpcap 3.0 and re-installed Winpcap 3.0  to see if this fixes the problem but it didnt.
      - When I install Winpcap 3.1 instead, I see that a "Generic Dial-up Adapter" is listed in the list of interfaces.
      - ipconfig/all shows the 3Com adapter and I can connect to the internet successfully.
      - I tried cleaning up Winpcap registry entries(Carefully) and also made sure that packet.dll and winpcap.* files do not exist on my computer before isntalling winpcap again. 
      - There were a couple of users who reported an issue with the SAME CARD on the ethereal mailing list but there was no resoution listed in the mailing lists.
      http://ethereal.ntop.org/lists/ethereal-users/200009/msg00055.html
      http://www.ethereal.com/lists/ethereal-users/200009/msg00036.html
      - I have two other machines in my office with the same NI! C and I am seeing the same problem on both of them.
      However, a third machine with same configuration on which "no Symantec updates were pushed". It seems to work fine. I tried to break this too by removing winpcap and No adapters were listed.But I was able to fix this very easliy with a re-isntall and I can see the 3Com adapter!


      Nothing seems to work! Any help will be appreciated!

      Thanks,
      -Jim 

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