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<p class=MsoNormal><span style='font-family:"Cambria","serif";color:#1F497D'>HI
Chin and Phil,<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-family:"Cambria","serif";color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-family:"Cambria","serif";color:#1F497D'>I
had tried installing the Wire shark 1.8.2 64 bit and WinPCAP. Now it is working
fine. Thanks for your kind Assistance.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-family:"Cambria","serif";color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-family:"Cambria","serif";color:#1F497D'>Thanks
and Regards<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-family:"Cambria","serif";color:#1F497D'>Murali<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-family:"Cambria","serif";color:#1F497D'><o:p> </o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> winpcap-users-bounces@winpcap.org
[mailto:winpcap-users-bounces@winpcap.org] <b>On Behalf Of </b>Chin Shi Hong<br>
<b>Sent:</b> Thursday, September 27, 2012 4:55 PM<br>
<b>To:</b> winpcap-users@winpcap.org<br>
<b>Subject:</b> Re: [Winpcap-users] Win 7 Compatibility<o:p></o:p></span></p>

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<p class=MsoNormal><o:p> </o:p></p>

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<p class=MsoNormal style='background:white'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:#222222'>To Karthik,<o:p></o:p></span></p>

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<p class=MsoNormal style='background:white'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:#222222'><o:p> </o:p></span></p>

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<p class=MsoNormal style='background:white'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:#222222'>If you had installed WinPcap,
then please do the following steps:<o:p></o:p></span></p>

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<p class=MsoNormal style='background:white'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:#222222'><o:p> </o:p></span></p>

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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
margin-left:47.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1;background:white'><![if !supportLists]><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#222222'><span
style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>    
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#222222'>Reboot/Restart your computer. <o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
margin-left:47.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1;background:white'><![if !supportLists]><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#222222'><span
style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>    
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#222222'>Logon to Windows with administrator account.<o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
margin-left:47.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1;background:white'><![if !supportLists]><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#222222'><span
style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'>    
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#222222'>Run device manager by go to Start -> right click on
"Computer" -> click "Properties" -> click
"Device Manager".<o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
margin-left:47.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1;background:white'><![if !supportLists]><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#222222'><span
style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'>    
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#222222'>In Device Manager, click on "view" menu -> enable
"Show hidden devices".<o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
margin-left:47.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1;background:white'><![if !supportLists]><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#222222'><span
style='mso-list:Ignore'>5.<span style='font:7.0pt "Times New Roman"'>    
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#222222'>Expand "Non-Plug and Play Drivers".<o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
margin-left:47.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1;background:white'><![if !supportLists]><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#222222'><span
style='mso-list:Ignore'>6.<span style='font:7.0pt "Times New Roman"'>    
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#222222'>Under "Non-Plug and Play Drivers", search for
"NetGroup Packet Filter Driver" (as what you see I selected in
screenshot at <a
href="http://i854.photobucket.com/albums/ab103/cshong/Screenshots/NPF_DM.png">http://i854.photobucket.com/albums/ab103/cshong/Screenshots/NPF_DM.png</a>
). If you cannot find it, please tell us by replying to this email.<o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
margin-left:47.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1;background:white'><![if !supportLists]><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#222222'><span
style='mso-list:Ignore'>7.<span style='font:7.0pt "Times New Roman"'>    
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#222222'>If  "NetGroup Packet Filter Driver" is there,
right click on it -> click on "Properties".<o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
margin-left:47.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1;background:white'><![if !supportLists]><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#222222'><span
style='mso-list:Ignore'>8.<span style='font:7.0pt "Times New Roman"'>    
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#222222'>In  "NetGroup Packet Filter Driver Properties",
go to "Driver" tab, then check the current status whether it has been
started or not. If it has not been started, start it by clicking the
"Start" button".<o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
margin-left:47.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1;background:white'><![if !supportLists]><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#222222'><span
style='mso-list:Ignore'>9.<span style='font:7.0pt "Times New Roman"'>    
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#222222'>Change the startup type to "Automatic" if you want the
service to be started automatically.<o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
margin-left:47.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1;background:white'><![if !supportLists]><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#222222'><span
style='mso-list:Ignore'>10.<span style='font:7.0pt "Times New Roman"'>  </span></span></span><![endif]><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#222222'>Click
"Ok" button.<o:p></o:p></span></p>

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<p class=MsoNormal style='background:white'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:#222222'>After the above steps has been
done, please test again and tell us the result.<o:p></o:p></span></p>

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<p class=MsoNormal style='background:white'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:#222222'><o:p> </o:p></span></p>

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<p class=MsoNormal style='background:white'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:#222222'>Regards,<o:p></o:p></span></p>

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