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<DIV>Hello;</DIV>
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<DIV>I have installed WinPcap and WinDump and have experienced no problems. However, I had suggested that a friend try it, and now he is having 'booting problems'. I did a search of mailing lists and googled, but have seen no other posts/problems that describe the problem that he is having.</DIV>
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<DIV>Unfortunately, I don't have from him an exact description of the problem that he is now experiencing. He only told me:</DIV>
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<DIV>"None of the safe mode boots work. <BR>The revert to last known good also does not work but is getting furthest since it shows a bit of windows start screen before switching to black ...<BR>XP-CD also does not get the machine past the hangup "</DIV>
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<DIV>So it appears that his machine boots to a stage then hangs.</DIV>
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<DIV>Is it at all possible that WinPcap is causing this?</DIV>
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<DIV>What specific question should I ask him to help troubleshoot the cause?</DIV>
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<DIV>I think that he does have one of the Symantec products, but I dont know which one, and I am not sure if he has fully uninstalled it. </DIV>
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<DIV>Thanks for any help.</DIV>
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<DIV>Pamela</DIV><!-- toctype = X-unknown --><!-- toctype = text --><!-- text --><!-- toctype = message --><!-- toctype = X-unknown --><!-- toctype = text --><!-- text --><!-- END TOC --></DIV>